During your service, you may have experienced significant physical and mental strain, which particularly affects vision and hearing, the musculoskeletal and cardiovascular systems, as well as mental health — sleep and emotional state. Military service and combat operations may affect service members’ health during and after their service. Therefore, it is important that the state provide support based on your needs.

You should not have a separate “veteran” healthcare system. Your needs should be addressed through the general healthcare system, which serves everyone in Ukraine. This means you should receive the necessary services in the same locations as everyone else, with due regard for your experience.

The state must collect and analyse data on the impact of combat experience on your health. This is necessary not for control, but to enable the healthcare system to plan support that meets real needs and to track changes in health that may not always appear immediately after service.

Rehabilitation must be coordinated: your services should not be scattered across different institutions or operate without a connection between them. The approach must be comprehensive and logically structured — from start to finish.

Support for your mental health is crucial: policy should include advanced training for psychologists and psychotherapists, enhance service quality, and preserve their compensation.

Your needs must be accounted for in the Programme of Medical Guarantees, so the state ensures and covers the services you require.

Support must be long-term: the healthcare system must assist you not only in the initial period after your return but also in the long run.

After returning to civilian life, you may need a space that offers stability, safety and an opportunity to recover. This applies to housing, mobility, and the organisation of the surrounding infrastructure.

After service, you may have different housing needs:
● a personal space and a place to live;
● homeownership — the ability to buy property, use affordable housing programmes, own
and modify a living space;
● comfortable conditions;
● private space for recovery and the ability to be alone when needed;
● inclusive housing and adapting living space for those with injuries.

Equally important is the ability to move independently to access health, social, and educational services and to maintain control over your daily life.

You may return from service to different housing conditions. If your home has been damaged, destroyed, or left in occupied territory, public policy should account for these circumstances and help restore your housing well-being.

Housing policy must guarantee not only the right to housing, but its accessibility. That is, if you have a disability resulting from injury, your home should meet your needs after service: it should be adapted and remodelled.

Public policy should also ensure that the space around your home is accessible, convenient, and barrier-free, e.g., stops, streets, and public places.

If you have a disability, a private vehicle may be key to your freedom of movement. The state can therefore support you in this, for example, by providing an opportunity to adapt a vehicle to your needs.

After completing service, it may be important for you to ensure a comfortable and stable transition to civilian life. Support in addressing material needs will help you plan for the future, recover, and return to a familiar rhythm of life.

The state should take into account that you may have limited capacity to manage your personal finances and accumulate resources during service. Financial support after your return should therefore compensate for this.

After service, the state should help you restore your material well-being — financial stability, an economic foundation, and the ability to cover basic needs and make plans for the future.

The state should take into account your combat journey when determining a pension. It should not be merely a payment, but also a form of recognising your contribution and the risks you assumed.

To receive payments, benefits, and compensation guaranteed to you, you should submit documents to various institutions. Where needed, the state can assist with preparing and restoring documentation and accompany you through this process.

After service, you may return to salaried employment, build your own business, or choose a journey of education and reskilling. At the same time, military service can significantly affect your opportunities in civilian life, especially if mobilisation is repeated several times over the course of your life. The state must recognise these risks and provide appropriate guarantees.

After discharge from service, you may remain in the reserve, meaning that you might be called upon to contribute to the defence of the country in the future. The state should ensure rules and guarantees that allow for planning your lives and combine reserve service with work, education, or running a business.

When returning to civilian employment, you may need time and appropriate conditions for recovery and rehabilitation. The state must guarantee flexible arrangements that protect your right to return to your profession without harming your health.

After completing service, you may wish to change your profession, choose a new field of education, and acquire new professional skills. The state can support you in this and create conditions that make education genuinely accessible to you and responsive to your preferences.

If you are already a university student, the state must guarantee your unconditional right to return to your state-funded place after your discharge from service, without extra paperwork or losing any opportunities. Educational institutions and the state must ensure equal and transparent access to all educational programmes.

Dignified recognition of your experience, journey, and contribution is just as essential a part of policy as services or support. Recognition is not merely a symbolic gesture but a concrete mechanism that shapes the transition to civilian life, trust in the state, and the state’s capacity to preserve and strengthen resilience during a prolonged war.

The state must ensure that, at any service provider — from a hospital to an administrative service centre — your experience, needs, and journey are considered. Respect and sensitivity should not be the exception but the standard across the system.

The state can explain to society who you are, what you have been through, and what needs arise after service, for example, through communication or information campaigns. Such initiatives increase your visibility, reduce prejudice, and help build a culture of respect.

You and your families must be confident that the state will ensure a dignified burial and commemoration process. Every veteran has the right to define their wishes in advance, and the state must guarantee their fulfilment.